Customer Service

Shipping & Delivery

All extensions purchased from this store will be delivered digitally and available for download after you have completed your purchase.  Therefore you will never be charged for shipping or delivery.

Privacy & Security

Please see our Privacy Policy.

Refunds

Please see our Terms and Conditions.

Ordering

As each extension needs to be downloaded from a secure login area, in order to purchase from this store you must first be registered.  You may register via the 'Log In' or 'My Account' links at the top of the page.  Each extension is limited to a quantity of one per sale, extensions which can carry multiple licenses will have relevant options available to customise the purchase on the product page.

Payment & Pricing

Many of our extensions are unlicensed requiring only a one off payment for unlimited use across any number of stores and domains.  A small number of extensions do require a license per domain and the cost of such extensions include a single license.  Further licenses can be added from the product page up to a maximum of five.  If you would like to purchase more than five licenses for a particular extension, you can do so by contacting us at sales@husseycoding.co.uk.

Viewing Orders

Once you have made a purchase through this website, you will be able to view all of the orders you have placed by logging in to your account using the link at the top of the page.  This will also allow you to download extensions after the initial purchase has been made.  There is no limit to the number of times you can download a purchased extension.

Updating Account Information

You can update your account details and information by logging in to your account using the link at the top of the page.

Download Problems?

When placing an order through PayPal, one of two things happens, the order is either approved by PayPal and is immediately available for download, or PayPal mark the order for review and the order is not immediately approved. If you find this is the case for you, it can take PayPal up to three days to review the order and approve it. Unfortunately we have no influence on this process at all, but after the payment has been reviewed successfully, your extension will become available for download.

Extension Updates

Once you have purchased an extension you are then also eligible to receive free lifetime updates for it. You will be able to download the latest extension version by logging in to the store and viewing your order.